SHIPPING POLICY

After placing an order, you will receive an Order Confirmation from us as soon as payment details are approved. Your order will then be forwarded to the designer, and shipped according to the information on site.

You will get an email-confirmation from us when shipment is confirmed.

RETURN POLICY
  • Items must be sent back within 30 days of the delivery date.

  • Items must be unworn, unwashed, and have original tags attached.

  • Items must be free of stains, makeup, deodorant.
  • All returns will be refunded via store credit (unique code).
  • Returns are processed within 10 business days after your item(s) are delivered.

  • We do not provide pre-paid return labels; you are responsible for covering shipping costs to return.

  • Damaged, defective, or incorrect items must be reported within 2 business days of delivery.

  • Please email misterdong@dingdongfashion.com for assistance before returning.

  • All returns must include a return request form or packing slip. If you do not have a return request form, you may download and print the form here.

  • Return packages must include a return request form OR packing slip. If these are not filled out correctly, your return may experience issues in processing.

  • When sending back items from multiple orders, please fill out a return form or packing slip from each order returned.

  • DingDong Fashion is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.

PAYMENT METHOD

We accept:

Credit Card - PayPal - Bank Deposit

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Bank Details:

COMPANY: DingDong Fashion

IBAN: BE39734041749819

BIC: KREDBEBB

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